Privacy Policy

This Privacy Policy explains how LinguaLift processes personal data in connection with its website, course inquiries, enrolment, small-group language courses, and related online or classroom services in Chile.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Collection

Data We Collect

We may process identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance and progress information, and technical data such as device or browser information when the website or online lesson tools are used.

The categories collected depend on whether a person makes an inquiry, enrols, or uses online lessons.
02 · Sources

How We Collect Data

We collect data from forms, messages, booking and consultation requests, screening and progress activities, payment and enrolment steps, and automated logs generated by the website or connected service tools.

Most information comes directly from the user, with some data created during course administration and website use.
03 · Cookies

Types of Cookies

Cookies may include strictly necessary cookies for security and core functions, preference cookies to remember settings, and analytics cookies to understand site use and improve performance. Session cookies expire when the browser closes, while persistent cookies remain for a limited period unless deleted earlier.

We use only the cookie categories needed for site operation and basic measurement.
04 · Controls

Cookie Controls

Where cookies or similar tools are used, users may manage them through browser settings and, where available, on-site preference controls. Blocking certain cookies may limit form handling, session continuity, or analytics functions.

Cookie choices can usually be adjusted in the browser, although some site functions may be affected.
01 · Purpose

How We Use Data

We use personal data to respond to course inquiries, carry out level screening, match groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons and guided practice, review progress, process payments, maintain records, operate the website, support communications, and meet legal or security obligations.

We do not use personal data for purposes that are incompatible with the reasons described here.
02 · Sharing

Service Providers and Partners

We may share personal data with service providers that support hosting, communications, scheduling, payment processing, analytics, or online lesson delivery. These recipients may process data only as needed to perform their functions for us.

Operational recipients are limited to providers that support the service and handle data under appropriate instructions.

Contact Information

Privacy email
help@columnseaidol.click
Privacy phone
+56 2 2067 6596
Postal address
Calle Lincoyán 356, 4030208, Concepción, Biobío
Privacy contact

Use the contact details below for privacy questions, access requests, or complaints about data handling.

User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where retention is not required, and objection to certain processing. Some requests may be limited where we must keep records for legal, contractual, or security reasons.

Available rights may vary according to the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and confirm the request. We may ask for additional details before responding, and we may decline or limit a request where the law allows.

Requests are reviewed before action is taken to protect confidentiality and prevent unauthorized disclosure.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to manage the course relationship, to maintain business records, or to meet legal obligations. When data is no longer needed, we delete it or anonymize it where appropriate.

Retention depends on the purpose of the record and any legal or accounting duty that applies.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from its stated effective date.

This notice may be revised to reflect operational, legal, or technical changes.